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The Plans page in the app shows the current list with prices, and Feature comparison → Compare plans in details shows the full matrix. This page explains what each line means. If this page and the Plans page ever disagree, the Plans page is right.

The plans

Every public plan includes every feature below. The plans differ in how much they include each cycle: Past the included notifications, email and push are paid from your wallet — the plan cards say Then $0.01 each. SMS and WhatsApp aren’t included on any plan: they are priced per country from your wallet. See Billing and credits.
The Plans page: the Current plan card, then the Available plans cards with each plan's price, monthly usage and Upgrade Plan button.
Need something custom? Larger stores can ask for a negotiated plan with dedicated support from the bottom of the Plans page (Book a meeting). Some stores have a plan set up by support; their cards say Managed by support. Your plan’s AI connector limits — how many access tokens and how many requests a minute — are on Usage → Usage history.

Channels

Alerts and campaigns

Customization

Analytics and reporting

Integrations and developer

Operations and trust

Changing plan never deletes data. Everything already collected stays — sign-ups, history and settings. How the allowance behaves when you switch: Change your plan.

Change your plan

How to switch, and what happens to your allowance.

Billing and credits

The allowance, the wallet and top-ups.