Reports and alerts

Scheduled report emails, an email for every new sign-up, and the activity feed.

Ways to be told what is happening without opening the app. The emails are set up in Settings → Reports & alerts.

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Scheduled reports

One email with CSV attachments, sent daily or weekly. Turn on one report or both; they arrive in the same email.

Report	The CSV contains
Summary report	Sign-ups, alerts sent and sales for each product: product, total quantity, unsent count, total sale.
Customer report	Every sign-up with the customer, the product, when they were alerted and any order that followed — Direct or Assist, revenue, locations and custom-field answers.

Option	Choices	Default
How often	Daily (21:00 UTC) or Weekly (Sundays, 20:00 UTC)	Weekly
Report covers	All time, last 7, 30 or 90 days, or A number of days you choose (1–365)	Last 30 days
Send to	One or more email addresses	—

How often and what it covers are different things. How often is when the email arrives; Report covers is how far back each email looks. A weekly email covering 30 days is a rolling month, delivered every Sunday.

Send a report now sends the email straight away with the current settings — useful to check it before the first scheduled one. It needs a recipient and at least one report switched on, otherwise you see Add at least one email address under Deliver To. or Enable Summary Reports or Customer Reports first — there is nothing to send.

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Sign-up alerts

An email to you or your team the moment a shopper signs up — titled New Notification Added - Notifylyst, with the channel, contact, product, SKU, quantity, locations and form answers. Reply to it and your reply goes to the shopper’s email address.

Setting	Notes
Send to	The first address receives it; the others are copied.
Daily limit	Maximum emails a day — a whole number from 1 to 10,000, or empty for no limit. Counts reset at midnight UTC.

Set the daily limit deliberately. On a busy store, sign-up alerts can mean hundreds of emails a day, and the reliable outcome is a filter rule that hides all of them. Start low; if you hit the limit every day, the weekly summary is the better tool.

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What they cost

Every report email and every sign-up alert uses one notification from your plan’s email & web push allowance (then your wallet). The whole Reports & alerts section depends on Summary Reports in your plan — including sign-up alerts. On a plan without it you see Summary reports are not included on your plan.

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The activity feed

Dashboard → View all activity is the live stream of sign-ups, alerts and purchases. Where the reports are for deciding, the feed is for watching — on the day of a big restock, or just after you changed a setting. See Read your analytics.

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Choosing between them

If you want to…	Use
Make a weekly buying decision	Summary report, weekly, last 30 days.
Know the moment someone asks for a product	Sign-up alerts, with a daily limit.
Watch a restock unfold	The activity feed.
Answer a shopper’s question	Analytics → the customer’s detail page.

Billing and credits

Next: how sends are paid for.