Change your plan

Upgrading, downgrading and free trials — chosen in the app, approved in Shopify, with nothing to settle.

Plans shows your current plan and every plan you can move to. Plans are billed by Shopify, so a change is always approved on Shopify’s own page.

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Choosing by what you actually use

Compare against your own numbers, not the feature lists:

1. Usage history — notifications used against the allowance for the last two or three cycles.
2. Are alerts waiting for credit before the cycle resets, or are you topping up every month? That is an upgrade signal.
3. Is a large part of the allowance unused every cycle? That is a downgrade signal.
4. Do you need more follow-up steps or webhook endpoints? See Plan features.

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Switching

1. Open Plans and find the plan you want.
2. Press its button — Upgrade Plan, Downgrade Plan, Switch Plan, or Start N-day free trial if the plan has a trial you haven’t used.
3. Shopify’s plan page opens. Review the price and approve it there.
4. You come back to Notifylyst with the new plan active.

Nothing to settle. Upgrades and downgrades are unrestricted: nothing is quoted, withheld or owed when you switch. Changing plan starts a fresh cycle with the new plan’s full allowance.

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After the change

• The new plan’s allowance is granted straight away, for a new cycle.
• Your wallet is unaffected. Credit you added stays, with its own expiry date.
• Data is never deleted by a plan change — sign-ups, history and settings stay.
• If you drop to a plan with fewer follow-up steps or webhook endpoints, the extra ones stop being used.

For your next Shopify bill and its date, see Settings → Billing in your Shopify admin — the Allowance resets date on Usage is not a billing date.

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Messages you might see

Message	What to do
This store’s plan is managed by support. Please contact us to change it.	Your plan was set up by support; the cards say Managed by support. Email support.
That plan is no longer available.	Reload Plans and choose from the current list.
Your plan is being activated…	Shopify hasn’t confirmed the approval yet. Wait a moment and reload.

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No plan yet

Without an active plan, the app shows Choose a plan to get started instead of its pages, with Choose a plan on Shopify. If you already approved one, press Already chose a plan? Reload.

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Uninstalling

Uninstalling the app ends the subscription through Shopify. What happens to your data: Uninstall and your data.

The AI connector can compare plans against your usage, but it can’t change your plan — that only ever happens here, approved in Shopify.

Plan features

What each plan includes.

Integrations

Next: connect Notifylyst to other tools.